Contact Us
We'd like to hear from you!
Secure Email
When sending sensitive financial information, please use the Zix Secure Message Center.
This free service uses state-of-the-art encryption technology to ensure both the email & all attachments are fully protected. Register with your email address & create a password. We're your partner in keeping your information secure.
Please do not email address changes. Change your address easily online banking or mail/fax this address change form.
Locations
Find a branch, ATM, or search our shared branching network!
U.S. Mail
OUCU Financial
944 E. State St.
Athens OH 45701
Phone
Toll-Free (800) 562-8420
Local (740) 597-2800
Fax (740) 597-2873
Phone Banking
(740) 597-2800 PRESS - 1
eBranch Call Center Hours
Monday 8:00 a.m.– 5:00 p.m.
Tuesday 8:00 a.m.– 5:00 p.m.
Wednesday 8:00 a.m.– 5:00 p.m.
Thursday 8:00 a.m.– 5:00 p.m.
Friday 8:00 a.m.– 5:00 p.m.
Saturday 9:00 a.m.– 1:00 p.m.
Lost/Stolen Cards & Cardholder Services
After Hours Lost/Stolen Visa Debit, Credit Card & Cardholder Services (866) 820-1042
International Lost/Stolen Visa Credit Card Call Collect (727) 299-2449
Debit PIN Change (866) 985-2273
Credit Card PIN Change (800) 631-3197
| Department Directory | Name | Phone | Schedule Appointment | |
|---|---|---|---|---|
| New Accounts, Account Maintenance & Consumer Loans | (740) 597-2800 | Access Zix Secure Email | Schedule Appointment | |
| Mortgage Department | (740) 597-2801 | mortgages@oucu.org | Schedule Appointment | |
| Member Business Services Manager | Donna Russell | (740) 447-5202 | business@oucu.org | Schedule Appointment |
| Tax Preparation | (740) 597-2820 | tax@oucu.org | Schedule Appointment | |
| Retirement & Investments | Romney Garner | (740) 597-2859 | rgarner@oucuinvestments.org | Schedule Appointment |
| GreenPath Credit Counselors | (877) 337-3399 | greenpath.com/oucu | Call For Appointment |
When using our toll-free number, (800) 562-8420, to reach a specific person, the last five digits of their direct number is their extension.
