PHONE BANKING
Access your accounts even easier with OUCU Phone Banking service, an automated, dial-in way to quickly perform account transactions with voice or touchtone commands. A convenient and secure way to manage your money, anytime, nights, weekends, and even holidays from right where you are!
DIAL 740-597-2800 and PRESS-1
Simply dial our main line, dial 740-597-2800 and PRESS-1.
On your first call, you will create an OUCU Phone Banking 6-digit PIN.
Be sure to have your:
- Primary account holder’s member number
- Primary account holder’s date of birth
- Primary account holder’s zip code associated with this account.
When prompted, say or enter:
- Your OUCU Member Number
- When asked for your PIN, say, “I don’t have one” or press *
- Verify your date of birth
- Your zip code
- Set your new 6-digit PIN
- Confirm your new PIN by re-entering the PIN
You will then hear the balance of your accounts followed by the available self-service options or say in your own words what you are looking to do.
